Overview
The BILxGCIT Fintech Innovation Lab is a premier collaborative hub between Bhutan Insurance Limited (BIL) and the Gyalpozhing College of Information Technology. Nestled within our campus, the lab serves as a dynamic "sandbox" where students and industry(BIL) veterans co-create the next generation of financial solutions for the Kingdom of Bhutan.
Our Mission: To bridge the gap between classroom theory and industry reality, fostering a culture of "Tech + Compassion" to empower Bhutanese communities through digital transformation.
Core Pillars of Innovation
We focus on high-impact technologies that are reshaping the global financial landscape, adapted for the unique Bhutanese context.
- RegTech & Compliance Innovation: Developing automated e-KYC and AML (Anti-Money Laundering) frameworks tailored to the Bhutanese regulatory environment to ensure secure, frictionless customer onboarding.
- Decentralized Finance (DeFi) & Blockchain: Developing "Regenerative Finance" models, including DAO-based crop insurance for rural farmers.
- Next-Gen Digital Wallets: Revolutionizing UX/UI and integrating smart loyalty ecosystems into daily transactions.
- AI in FinServ: Leveraging machine learning for predictive risk assessment and automated insurance claim processing.
- Process Engineering: Streamlining traditional workflows into agile, cloud-native digital experiences.
Why Join the Lab?
The BILxGCIT Lab isn't just a workspace; it’s a career accelerator for GCIT students.
| Feature | Student Benefit |
| Direct Mentorship | Work side-by-side with senior developers and financial analysts from BIL. |
| Real-World Impact | Solve actual challenges faced by Bhutanese citizens. |
| Safe Sandbox | Access to high-end infrastructure to experiment, fail fast, and iterate. |
| Pathway to Employment | Exceptional participants gain priority for internships and placements. |
Featured Projects
- AI Customer Experience (CX) Hub An NLP-powered intelligent assistant integrated with BIL’s core systems to provide instant, real-time policy support and automated claim inquiries for a seamless digital customer journey.
- eBIL Unified Communication Suite A secure, enterprise-grade internal messaging ecosystem embedded directly into the eBIL platform to centralize cross-departmental coordination, audit-ready file sharing, and real-time operational transparency.
- Inspection & Valuation Digitization A mobile-first solution designed to standardize field data collection, leveraging automated workflows to ensure high-precision asset appraisal and rapid risk assessment.
- Loan Origination System (LOS) A fully digitized credit lifecycle engine that automates loan applications and internal approval workflows, significantly reducing turnaround time through seamless external validation integration.
- Automated Financial Reconciliation System A sophisticated data-matching engine that eliminates manual ledger gaps by automatically synchronizing cross-bank transactions, QR payments, and contra-entries for flawless audit readiness.
Get Involved
Whether you are a student with a bold idea, a faculty member looking to research, or an industry partner aiming to collaborate, we want to hear from you.
Location: GCIT Campus, Kabesa, Thimphu
Jigme Wangmo
Lab Supervisor
Tshering Lhamo
Lab Supervisor
Ong Kean Tat
Lab Supervisor